← Patient Resources

Health Haven care guide

Not sure what kind of care you need?

Start here. Choose the level of care that best matches what is happening now, then use the trusted tools below for more information.

Choose your next step

How urgent is it?

When symptoms are severe, rapidly worsening or feel unsafe, seek care instead of relying on an online checker.

01
Emergency

Call 911 now

Severe trouble breathing, signs of stroke, severe chest pressure, unconsciousness, suspected overdose, uncontrolled major bleeding or another immediate threat to life or safety.

02
Same-day advice

Do not wait for a routine appointment

Rapidly worsening symptoms, dehydration, significant injury, persistent severe pain, a very unwell infant, pregnancy warning symptoms or uncertainty about whether it is safe to wait.

Ontario Health811 ↗
03
Routine care

Book with Health Haven

Persistent or recurring symptoms, medication concerns, follow-up of a known condition, preventive care or stable symptoms that need assessment.

Book through Ocean →

Trusted information

Look something up—carefully

Interactive tool

FamilyDoctor.org Symptom Checker

Answer simple questions to explore possible explanations. This physician-reviewed American tool is informational only and does not replace assessment or reflect Ontario care pathways.

Open symptom checker ↗
Health811 Ontario →Chat online or call 811 to speak with a registered nurse.A–Z Health →Plain-language information about common conditions and prevention.AboutKidsHealth →SickKids information about childhood symptoms, medicines and procedures.Pregnancy resources →Expected care, testing timeline and warning symptoms.
Important: Online tools cannot diagnose illness. Call 911 for an emergency. If you are worried that waiting may be unsafe, seek medical advice.
← Patient Resources

Health Haven care guide

Not sure what kind of care you need?

Start here. Choose the level of care that best matches what is happening now, then use the trusted tools below for more information.

Choose your next step

How urgent is it?

When symptoms are severe, rapidly worsening or feel unsafe, seek care instead of relying on an online checker.

01
Emergency

Call 911 now

Severe trouble breathing, signs of stroke, severe chest pressure, unconsciousness, suspected overdose, uncontrolled major bleeding or another immediate threat to life or safety.

02
Same-day advice

Do not wait for a routine appointment

Rapidly worsening symptoms, dehydration, significant injury, persistent severe pain, a very unwell infant, pregnancy warning symptoms or uncertainty about whether it is safe to wait.

Ontario Health811 ↗
03
Routine care

Book with Health Haven

Persistent or recurring symptoms, medication concerns, follow-up of a known condition, preventive care or stable symptoms that need assessment.

Book through Ocean →

Trusted information

Look something up—carefully

Interactive tool

FamilyDoctor.org Symptom Checker

Answer simple questions to explore possible explanations. This physician-reviewed American tool is informational only and does not replace assessment or reflect Ontario care pathways.

Open symptom checker ↗
Health811 Ontario →Chat online or call 811 to speak with a registered nurse.A–Z Health →Plain-language information about common conditions and prevention.AboutKidsHealth →SickKids information about childhood symptoms, medicines and procedures.Pregnancy resources →Expected care, testing timeline and warning symptoms.
Important: Online tools cannot diagnose illness. Call 911 for an emergency. If you are worried that waiting may be unsafe, seek medical advice.
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Health Haven
Patient Resources
Fees
Home
Online Booking
Team
Labs & Imaging
Screening
Contact Us
Patient Resources
Fees
Home
Online Booking
Team
Labs & Imaging
Screening
Contact Us

Health Haven

9-3780 Fallowfield Rd
Ottawa, ON
K2J 1A1

healthhavenottawa@gmail.com

T: 613 820 3694
F: 613 820 3695